We'd love to hear from you
Ask Rick's team anything
Ask us a question, request assistance, or share feedback — baking help included.
📞 If you need help with your order, please phone Rhonda on 0409 308 556
Quick answers
Before you write…
We ship Australia-wide via Australia Post — free on orders over $135. You'll get tracking as soon as it leaves us.
Yes — Rick has baked for the coeliac community since 1984. Every pack carries a full allergen statement.
Send us a message with your order number and a photo and we'll sort it out — no fuss. Prefer to talk? Phone Rhonda on 0409 308 556.
Ask away! Rick's team loves troubleshooting a bake — include which mix you used and what happened.